Privacy & Cookies

Last updated: September 10, 2025

Your privacy is important to me. This Privacy & Cookies Policy explains how I collect, use, and protect your information when you visit my website and interact with my design services.

1. Information I Collect

Personal Information

When you contact me through the website or engage my services, I may collect:

  • Name and contact information (email address, phone number)
  • Company information and project details
  • Communication preferences and project requirements

Website Usage Information

I automatically collect certain information when you visit my website:

  • IP address and browser information
  • Pages visited and time spent on the website
  • Referring websites and search terms
  • Device type and operating system

2. How I Use Your Information

I use the collected information to:

  • Respond to your inquiries and provide design services
  • Communicate about projects and deliver contracted work
  • Improve my website functionality and user experience
  • Send relevant updates about my services (with your consent)
  • Comply with legal obligations and protect my business interests

3. Information Sharing and Disclosure

I do not sell, trade, or rent your personal information to third parties. I may share your information only in the following circumstances:

  • Service Providers: With trusted partners who assist in website hosting, analytics, and payment processing
  • Legal Requirements: When required by law or to protect my rights and safety
  • Business Transfers: In connection with any merger, sale, or transfer of business assets
  • With Your Consent: When you explicitly agree to share information for specific purposes

4. Cookies and Tracking Technologies

This website is designed to be privacy-first and uses minimal tracking technologies:

Analytics (Privacy-First & Cookieless)

  • Umami Analytics: I use Umami, a privacy-focused analytics tool that collects only anonymous usage data without using cookies, tracking personal information, or storing IP addresses
  • No personal data, device fingerprinting, or cross-site tracking
  • All data is aggregated and cannot be traced back to individuals
  • Fully GDPR compliant and cookieless by design

Embedded Content (Privacy-Enhanced)

  • YouTube (No-Cookies): I use YouTube's privacy-enhanced mode (youtube-nocookie.com) which doesn't store cookies or collect data unless you actively interact with the video
  • Videos are embedded in a way that respects your privacy by default
  • No tracking occurs until you choose to play a video

Browser Storage

  • The website may use browser's local storage for basic functionality like page transitions and user experience improvements
  • This data stays on your device and is not transmitted to any servers

No Cookies Policy

This website does not use traditional cookies for tracking, advertising, or data collection. The analytics and embedded content are specifically chosen to be cookieless and privacy-respecting. You can use this website with confidence that your browsing behavior is not being tracked or stored.

5. Data Security

I implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure hosting and regular security updates
  • Access controls and data minimization practices
  • Regular backup and recovery procedures

While I strive to protect your information, no internet transmission is completely secure. I encourage you to take precautions when sharing sensitive information online.

6. Data Retention

I retain your information for as long as necessary to:

  • Provide ongoing services and support
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Maintain business records for tax and accounting purposes

Contact information and project details are typically retained for 7 years after project completion, unless you request earlier deletion.

Analytics Data

Umami analytics data is anonymous and aggregated, with no personal identifiers. This data is retained indefinitely as it cannot be linked to any individual user.

Browser Storage

Any data stored in your browser (local storage) is controlled by you and can be cleared at any time through your browser settings.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information I hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request a copy of your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact me at info@lucavolino.com.

8. Third-Party Services

My website may include links to third-party services and social media platforms:

  • Umami Analytics: Privacy-first analytics for website performance measurement (no personal data collection)
  • YouTube (No-Cookies): Privacy-enhanced video embedding that doesn't track users
  • Social Media: Links to Behance, Dribbble, LinkedIn, Instagram, and X (Twitter)
  • Email Services: For contact forms and communication
  • Hosting Providers: For website hosting and content delivery

These services have their own privacy policies, and I encourage you to review them. I am not responsible for the privacy practices of third-party services.

9. International Data Transfers

As a designer working with international clients, your information may be transferred to and processed in countries outside your residence. I ensure appropriate safeguards are in place:

  • Standard contractual clauses for data transfers
  • Working only with service providers that maintain adequate data protection standards
  • Implementing technical and organizational measures to protect your data

10. Updates to This Privacy Policy

I may update this Privacy Policy periodically to reflect changes in my practices or for legal compliance. Significant changes will be communicated through:

  • A prominent notice on my website
  • Email notification to existing contacts
  • Updated "Last Modified" date at the top of this policy

Continued use of my website after changes indicates acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or how I handle your information, please contact me:

I am committed to addressing your privacy concerns and will respond to inquiries within 30 days.